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1. Agreement

By engaging Webcraft Studio ("we", "us", "our") for any web design or development services, you ("the client") agree to be bound by these Terms and Conditions in full. Please read them carefully before proceeding.

2. Services

Webcraft Studio provides bespoke web design, web development, e-commerce solutions, landing pages, website redesigns, SEO optimisation, and ongoing maintenance and support services. The specific scope of work for each project will be agreed in writing prior to commencement.

3. Payment Terms

A 50% deposit is required before any work begins. The remaining 50% is due upon project completion and prior to the website going live. For monthly maintenance plans, payment is collected automatically via Stripe on the same date each month. All prices are in GBP and inclusive of any applicable taxes unless stated otherwise. Failure to pay within 14 days of the invoice date may result in suspension of services.

4. Revisions

The number of revisions included in each package is specified at the time of quotation. Revisions outside the agreed scope may be subject to additional charges at our standard hourly rate, which will be communicated to you in advance.

5. Project Timeline

Estimated timelines are provided in good faith and are subject to timely receipt of content, feedback and approvals from the client. Delays caused by the client may result in revised delivery dates. Webcraft Studio is not liable for delays caused by third-party platforms, hosting providers or circumstances beyond our control.

6. Client Responsibilities

The client is responsible for providing all necessary content including text, images, logos and any other assets required for the project. The client warrants that all materials provided are owned by them or that they have the legal right to use them. Webcraft Studio accepts no liability for copyright infringement arising from client-supplied content.

7. Intellectual Property

Upon receipt of full payment, ownership of the final website design and code transfers to the client. Webcraft Studio retains the right to display the completed project in our portfolio and marketing materials unless otherwise agreed in writing. Any third-party frameworks, plugins or stock assets used remain subject to their respective licences.

8. Cancellations & Refunds

If a project is cancelled by the client after work has commenced, the deposit is non-refundable. Any work completed beyond the deposit value will be invoiced accordingly. Monthly maintenance plans can be cancelled at any time with 30 days written notice; no partial refunds are issued for the current billing month.

9. Limitation of Liability

Webcraft Studio's total liability in connection with any project shall not exceed the total fees paid by the client for that project. We are not liable for any indirect, consequential or incidental losses including loss of business, revenue or profits arising from the use or inability to use the website.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For any questions regarding these terms, please contact us at support@webcraftstudio.uk.

1. Who We Are

Webcraft Studio is a web design and development business based in the United Kingdom. Our contact email is support@webcraftstudio.uk. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect

We may collect and process the following personal data: your name, email address, phone number, business name, and any other information you voluntarily provide through our contact form or by emailing us directly. We also collect basic analytics data (such as page views and device type) through Google Analytics to help us improve our website.

3. How We Use Your Data

We use your personal data to respond to your enquiries, provide our services, send project updates, process payments via Stripe, and occasionally send relevant updates about Webcraft Studio where you have consented. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your data on the basis of: (a) your consent when you submit our contact form; (b) contractual necessity when delivering services you have commissioned; and (c) our legitimate interest in running and improving our business.

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist in delivering our services, including Stripe (payment processing), Formspree (contact form submissions) and Google Analytics (website analytics). All third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client project data is retained for up to 7 years for accounting and legal compliance purposes. Enquiry data is retained for up to 2 years.

7. Your Rights

Under UK GDPR, you have the right to: access the data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing of your data; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, contact us at support@webcraftstudio.uk.

8. Cookies

Our website uses cookies to enable basic functionality and to collect anonymous analytics data via Google Analytics. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time, though this may affect your experience on the site.

9. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. Payment information is processed exclusively by Stripe, which is PCI DSS Level 1 compliant. We never store card details ourselves.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

1. General Information

The information contained on this website (webcraftstudio.uk) is provided by Webcraft Studio for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the site.

2. No Professional Advice

Nothing on this website constitutes professional legal, financial, technical or business advice. Any reliance you place on information found on this website is strictly at your own risk. You should always seek independent professional advice before making any business decisions.

3. Results Disclaimer

Any testimonials, case studies or results mentioned on this website are illustrative of the work we have completed and the experiences of individual clients. Results are not guaranteed and will vary depending on your industry, market conditions, the quality of your product or service, and other factors outside our control. Webcraft Studio makes no guarantee that your business will achieve specific revenue, lead generation or search ranking outcomes.

4. External Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of any link does not imply our endorsement of that website.

5. Website Availability

Webcraft Studio does not warrant that this website will be available at all times or that it will be free from errors or viruses. We reserve the right to withdraw or amend the information we provide on this website without notice.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and design, is the property of Webcraft Studio and is protected by applicable intellectual property laws. You may not reproduce, distribute or republish any content from this website without our prior written consent.

7. Jurisdiction

This disclaimer is governed by the laws of England and Wales. By using this website, you agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute arising from or related to your use of this website.

8. Contact

If you have any questions about this disclaimer, please contact us at support@webcraftstudio.uk.